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Accounting Assistant -

Location: Hayward
Posted on: February 25, 2021

Job Description:

Job Purpose:



Coordinate cross-functional workflows required for effective and efficient ?deduction management? process with a specific set of customers. Serve as the primary customer contact in the area of deduction resolution. Continuously improve process performance by identifying and



eliminating root causes of problems.





Primary Responsibilities


1. Work with Brokers, CSR?s, DC?s, Master Files and A/R to coordinate the deduction resolution process and reduce deduction causes.



2. Improve existing processes, or design and implement new ones, to reduce causes of deductions, and/or enhance internal efficiencies.



3. Manage deduction resolution process via the following activities:



Perform minor adjustment write-offs


Maintain status codes for open deductions


Analyze deductions to determine cause and validity


Proactively work with customers and Sales counterparts to eliminate causes of unnecessary deductions


Expense valid deductions


Work with Sales/brokers to determine resolution path for invalid deductions


Write collection letters to customers


Work with DC?s to obtain proof of deliver and track as necessary


Develop and maintain customer remittance keys in cooperation with CSR?s, brokers and cash application


Manage deduction documentation flow


We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Hayward , Accounting Assistant -, Accounting, Auditing , Hayward, California

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