Adult Outpatient Receptionist

Company: The Alliance For Community Wellness
Location: Hayward
Posted on: June 19, 2022

Job Description:

Job Details Level Entry Job Location TEAM, ACCESS, IHOT, RTT, WW - Hayward, CA Position Type Full Time Education Level High School Salary Range $15.66 - $16.28 Hourly Travel Percentage None Job Shift Day Job Category Admin - Clerical POSITION OVERVIEW: The Receptionist acts as the central point of communication for our Outpatient Mental Health Clinic; operates the main phone console, greet all callers and/or incoming visitors/clients, and performs routine administrative and personnel duties as assigned. We are looking for energetic, well-experienced bilingual Spanish/English speaking receptionist. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Monday- Friday 8:30 a.m.-4:30 p.m. Open Office/Close Answer phones and direct callers courteously and appropriately Monitor camera screens surrounding building Accept deliveries, sort, mark "received" and distribute mail, packages and faxes immediately Respond to requests and support from Clinical staff and interns as appropriate Register clients, enter data into computer programs (File Maker Pro) Check messages on a daily basis, both telephone and email and distribute immediately Maintain photocopy machine and keep it supplied with adequate paper Keep Front Office space and Reception lobby area neat, sanitized and clutter free Order and organize supplies for Outpatient Department Handle data entry Check Medical Eligibility on monthly basis Track Psychiatrist appointments, make reminder calls to clients daily Perform special task as requested by Outpatient Administrator & Clinical Staff Other duties as reasonably requested COMPETENCIES: Interpersonal Skills Effective Written and Communication Skills Team Collaboration Change Agent Flexible/Adaptable Accountable Resilient Ethical Strong Attention to details Organized Results Oriented QUALIFICATIONS: High School Diploma or GED or equivalent Minimum 2 years of experience working in a behavioral health environment as a receptionist or intake personnel. Bilingual Spanish/English highly preferred Knowledge of general office machines, telephone systems, fax machine, PDF operations, and other information systems. Maintains a high degree of discretion when dealing with confidential information. Must exercise a high degree of confidentiality Proficient in Microsoft Office (Excel, Word, Outlook), File Maker Pro, Google,Zoom Excellent Communication and personal skills Strong organizational skills Effective team member skills Valid California driver's license o Auto insurance: Personal vehicle may be used for business related purposes; it is recommended you inform your auto insurance carrier. Proof of COVID Vaccination required

Keywords: The Alliance For Community Wellness, Hayward , Adult Outpatient Receptionist, Administration, Clerical , Hayward, California