Adult Outpatient Receptionist
Company: The Alliance For Community Wellness
Location: Hayward
Posted on: June 19, 2022
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Job Description:
Job Details Level Entry Job Location TEAM, ACCESS, IHOT, RTT, WW
- Hayward, CA Position Type Full Time Education Level High School
Salary Range $15.66 - $16.28 Hourly Travel Percentage None Job
Shift Day Job Category Admin - Clerical POSITION OVERVIEW: The
Receptionist acts as the central point of communication for our
Outpatient Mental Health Clinic; operates the main phone console,
greet all callers and/or incoming visitors/clients, and performs
routine administrative and personnel duties as assigned. We are
looking for energetic, well-experienced bilingual Spanish/English
speaking receptionist. ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Monday- Friday 8:30 a.m.-4:30 p.m. Open Office/Close Answer phones
and direct callers courteously and appropriately Monitor camera
screens surrounding building Accept deliveries, sort, mark
"received" and distribute mail, packages and faxes immediately
Respond to requests and support from Clinical staff and interns as
appropriate Register clients, enter data into computer programs
(File Maker Pro) Check messages on a daily basis, both telephone
and email and distribute immediately Maintain photocopy machine and
keep it supplied with adequate paper Keep Front Office space and
Reception lobby area neat, sanitized and clutter free Order and
organize supplies for Outpatient Department Handle data entry Check
Medical Eligibility on monthly basis Track Psychiatrist
appointments, make reminder calls to clients daily Perform special
task as requested by Outpatient Administrator & Clinical Staff
Other duties as reasonably requested COMPETENCIES: Interpersonal
Skills Effective Written and Communication Skills Team
Collaboration Change Agent Flexible/Adaptable Accountable Resilient
Ethical Strong Attention to details Organized Results Oriented
QUALIFICATIONS: High School Diploma or GED or equivalent Minimum 2
years of experience working in a behavioral health environment as a
receptionist or intake personnel. Bilingual Spanish/English highly
preferred Knowledge of general office machines, telephone systems,
fax machine, PDF operations, and other information systems.
Maintains a high degree of discretion when dealing with
confidential information. Must exercise a high degree of
confidentiality Proficient in Microsoft Office (Excel, Word,
Outlook), File Maker Pro, Google,Zoom Excellent Communication and
personal skills Strong organizational skills Effective team member
skills Valid California driver's license o Auto insurance: Personal
vehicle may be used for business related purposes; it is
recommended you inform your auto insurance carrier. Proof of COVID
Vaccination required
Keywords: The Alliance For Community Wellness, Hayward , Adult Outpatient Receptionist, Administration, Clerical , Hayward, California
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