Hub Manager
Company: Escape Campervans
Location: Hayward
Posted on: January 9, 2021
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Job Description:
Full-timeBUSINESSESCAPE CAMPERVANS is a unique and fast-growing
travel company that rents custom-built campervans across North
America. We provide a budget-friendly, functional and fun vehicle
for weekends away, cross-country road trips, and everything in
between. Perfect for couples, families, and friends, we strive to
inspire adventure and exploration off-the-beaten path. Our teams
have local knowledge and expertise to help our renters get the most
out of their vacation, and all of our vans are hand-painted by
local artists in LA. It's about the freedom and spontaneity the van
gives you to explore the beauties of our planet in a safe and fun
way.Founded in 2009 in LA, we now have 450+ vans across 12
locations - LA, San Francisco, Seattle, Denver, Las Vegas, New
York, Phoenix, Orlando, Portland, Salt Lake City, Vancouver, and
Calgary. We are an energetic, inspired, and entrepreneurial team.
We have a passion for travel and believe in the power of adventure.
And we all wear a lot of hats.POSITION SUMMARYResponsible for
managing the activities and associated campervan fleet for the
assigned depot to ensure an exceptional campervan experience for
each and every customer.ESSENTIAL FUNCTIONS* Provide a weekly
report to the Director of Operations including depot activity,
Staff members scheduled to handle that activity, any issues with
the depot, campervans, a list of any supplies needed.* Managing the
assigned depot team's activities including the work schedule,
monitoring activities for accountability* Ensure the depot is
maintained keeping a clean and tidy environment* Maintaining an
exceptional level of service throughout the customers experience of
campervan pickup and return* Follow the Company Brand Manifesto and
Brand Identity Guidelines at all times* Ensure all Escape
Campervans procedures including the end of day procedures are
completed as necessary* Monitor condition of the vehicles being
rented to ensure they meet state and federal guidelines as
mandated. Essential for all vehicles to have sufficient tread on
the tires, functioning brakes and seat belts and all applicable
certifications from the DMV* Track and monitor vehicle service logs
and cleanliness of vehicles available for rent* Provide input as to
how systems, processes, marketing efforts, etc. may be improved at
the assigned depot or across the organization* Document new and/or
changing procedures as needed* Assist with cleaning, repairing,
relocating, breaking down campervans as needed* Market and promote
the campervan product to prospective customers via hostels, agents,
etc.* Other tasks as assignedKNOWLEDGE, SKILLS & ABILITIES* Strong
professional telephone presence* Polished professional presence and
demeanor* Team player* Ability to make decisions and work with
little supervision* Ability to work under pressure and balance
multiple tasks with a positive attitude* Dynamic, organized,
detailed and time management oriented* Excellent verbal, written
and interpersonal communication skills* Strong problem solving
skills* Self-confident, self-motivated, self-starter, flexible,
results-oriented and success driven * Proficient with software
applications used in the daily operations of the depot* Ability to
travel on occasionEDUCATION & EXPERIENCE* Bachelor's degree or
equivalent experienceBenefits Include: Medical, Rx, Dental, Vision,
Life Insurance, Disability, Matching 401K, Holidays, Free Campervan
Trips, And A Great PTO Program!!!
Keywords: Escape Campervans, Hayward , Hub Manager, Executive , Hayward, California
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