Company: Alameda Health System
Posted on: May 11, 2022
Addiction Treatment Starts Here! The Highland Hospital Bridge
Program is a model low-barrier outpatient clinic for patients with
substance use disorders, featured here is the New York Times: This
E.R. Treats Opioid Addiction on Demand. That's Very Rare. - The New
York Times (nytimes.com) . We are looking for an experienced,
flexible, and dynamic leader to manage this fast growing program
which serves a critical need in our community. Make a difference in
the lives of patients and their families who are struggling with
this deadly and treatable disease.
DUTIES & ESSENTIAL JOB FUNCTIONS:NOTE:The following are the duties
performed by employees in this classification, however, employees
may perform other related duties at an equivalent level. Not all
duties listed are necessarily performed by each individual in the
Plans, organizes and manages the operations and activities of one
or more health clinics or health programs, ensuring a strategy for
future grown in alignment with the AHS vision, mission and
strategic plan; provides financial and management expertise to
ensure that all patients receive high quality, affordable and
efficient care; responsible for the day-to-day activities related
to access, efficiency, productivity, service experience,
scheduling, billing, provider communication and quality
Monitors expenditures and service revenues; assists in maintaining
budgetary control and meet budgeted productivity targets; develops
data collection systems and prepares regular statistical and
Manages the flow of the operations to ensure compliance, efficiency
and patient satisfaction.
Makes regular rounds to units to evaluate status of patient care,
operation and environment of the units and staff needs; evaluates
progress of assigned areas and plans, implements and evaluates
programs to meet current and anticipated needs.
Manages revenue cycle components related to clinic operations to
include charge reconciliation for providers and facility to meet
budget targets; presents monthly revenue reports to key staff.
Address issues raised by providers, staff, patients and other
internal/external customers using LEAN and performance improvement
principles; builds a culture of trust and collective
Gathers and analyzes information to determine new and ongoing
resource needs; determines objectives and formulates procedures and
protocols; monitors progress toward objectives; participates in the
development and implementation of policies, and priorities;
monitors availability and use of reference manual content.
Directs, supervises and coaches staff daily; ensures that all staff
are operating to the top of their license and providing high-value
care to patients; develops, implements and audits standard work
throughout all units.
Regularly evaluates staff performance and maintains a culture of
accountability; addresses any performance issues as needed.
Meets with the medical director (dyad partner) to review clinic
performance and develop action plans to improve performance.
Promotes patient and staff satisfaction; regularly evaluates
satisfaction survey results and addresses areas of improvement
Responsible for hiring, ensuring adequate staffing and ongoing
timely performance evaluations and employees' professional growth;
ensures that staff understands roles and responsibilities and
maintain high performance standards.
Performs other duties as required.
Required Education: Bachelor's degree is required from an
accredited college or university in Health Administration, Public
Health, Business or related field.
Preferred Education: Master's degree in Health Administration,
Public Health, Business or related field.
Required Experience: Six years general supervisory experience with
increasing responsibility in hospital, medical clinic or health
program; proven track record in growing physician practice revenues
and volumes; Master's Degree in Health Administration or related
field from a recognized school may substitute for two years
Highland General Hospital
HGH SUD MAT Grant
Keywords: Alameda Health System, Hayward , Practice Manager, Executive , Hayward, California
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