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Remote Telecommunications Customer Success Director

Company: VirtualVocations
Location: Hayward
Posted on: November 18, 2022

Job Description:

A telecommunications company has a current position open for a Remote Telecommunications Customer Success Director.

Individual must be able to fulfill the following responsibilities:
Maintain a portfolio of accounts with low churn, high adoption, and high health scores
Shepherd customers through an optimal customer journey
Maintain an effective account governance process in collaboration with customers key stakeholders
Qualifications for this position include:

Familiarity with customer success organizations
Strong orientation toward problem solving with a systematic and managed approach
Bachelor's Degree
5+ years of Customer Success or Account Management experience
Experience driving usage and adoption of software services
SaaS experience

Keywords: VirtualVocations, Hayward , Remote Telecommunications Customer Success Director, Executive , Hayward, California

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