PATHWAY OF HOPE CASE MANAGER - FULL TIME - HAYWARD, CA
Company: The Salvation Army
Location: Hayward
Posted on: October 25, 2024
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Job Description:
DescriptionPOSITION: Pathway of Hope Case ManagerDEPARTMENT:
Program, Del Oro Divisional HeadquartersLOCATION: Hayward, CA -
(Hayward Office - Monday-Wednesday & will travel to Oakland
Thursday-Friday)SUPERVISOR: Pathway of Hope CoordinatorSTATUS: Full
Time, Non-ExemptSALARY: $25/hourThe Salvation Army Mission
Statement:The Salvation Army, an international movement, is an
evangelical part of the universal Christian Church. Its message is
based on the Bible. Its ministry is motivated by the love for God.
Its mission is to preach the gospel of Jesus Christ and to meet
human needs in His name without discrimination.BASIC PURPOSEThe
Pathway of Hope (POH) initiative of The Salvation Army aims to
provide strengths -based intensive case management services to
families who desire to take action to break the cycle of
intergenerational poverty and move from crisis to
self-sufficiency.The Case Manager will provide ongoing support and
expertise through comprehensive assessment, planning,
implementation, and overall evaluation of clients' needs utilizing
the strength's-based perspective and motivational interviewing. The
Case Manager will assess the housing, health, financial, and
psychological needs of program participants, as well as collaborate
with the Salvation Army Corps and community partners for a holistic
and wrap around approach that will aim to meet identified goals in
the client's individualized action plan and create an environment
of stability and a network of support. The Case Manager will follow
through on all assigned cases.The Case Manager will be expected to
keep track of case notes and case plans through the collection and
reporting of client data into identified social services management
system; WellSky Community Services. The Case Manager provides
services according to the standards of The Salvation Army, that are
culturally competent, ethical and promote a healthy, balanced
lifestyle.ESSENTIAL DUTIES AND RESPONSIBILITIESParticipates in all
trainings for Pathway of Hope & WellSky Community Services;
including but not limited to Strengths Based Perspective,
Motivational Interviewing, Trauma Informed Care/De-Escalation, and
Stages of Change ModelDetermine client eligibility for POH services
and/or financial assistances available through Hayward Corps &
Oakland Garden StreetConduct intake and assessments such as URICA,
Client Sufficiency Matrix, Personal Strength's, and Herth Hope
Index.Develop an individualized action plan and set of goals for
each client.Provide on-going case management/assessments for
clients at 30, 60, 90 and 12 months; with an additional year of
follow up after completion of Pathway of Hope.Provide referrals to
clients on housing, health benefits, financial support, and
available community and public services.Record and maintain
accurate and thorough client data utilizing WellSky Community
Services.Respects and adheres to client privacy guidelines (HIPAA,
42 CFR and relevant POH guidelines)Support client's spiritual
growth by connecting them to pastoral care representative for
pastoral care.Network with outside appropriate agencies and build
relationships with community partners.Maintain a current file of
appropriate community resources for staff use.Attend monthly case
management meetings to update the team concerning service plan
progress and emerging needs.Participate in meetings with the
Divisional Pathway of Hope Coordinator.Compile monthly statistical
reports as required by the Division.Maintain positive working
relations with Salvation Army representatives, volunteers, and all
agencies providing services to clients.Other duties as assigned by
the management team.MINIMUM QUALIFICATIONS:Bachelor of Arts in
Social Work preferred or related field and/or minimum of 2-3 year
of Case Management experience.Must possess a valid class C
California driver's license.Minimum one year of experience working
with low-income and/or homeless families.Must be able to pass a
criminal background check.If working in vicinity of children, a
criminal background check is required, with certification for
Protect the Mission (PTM) policies and procedures.KNOWLEDGE,
SKILLS, AND ABILITIES:Knowledge of the unique issues of
homelessness.Ability to work with diverse populations in a trauma
informed, sensitive and non-judgmental manner.Basic understanding
of mental health disorders.Knowledge of Strength's Perspective,
Stages of Change Model, and Motivational Interviewing.Ability to
read, write, speak, and understand English.Bilingual
English/Spanish is required.Proficient in Microsoft Windows and use
of Word, Excel, and PowerPoint.PHYSICAL REQUIREMENTS:Must be able
to sit, walk, stand, bend, swat, climb, kneel, and twist on an
intermittent or sometimes continuous basis. Must be able to grasp,
push, pull objects such as files, file cabinet drawers, and reach
overhead. Must be able to lift up to 25 lbs. Specific vision
abilities required by this job include close vision, distance
vision, color vision, depth perception and ability to adjust focus.
Must have the ability to operate a telephone, a desktop or laptop
computer, as well as the ability to access the produce information
from a computer, and to understand written information.Qualified
individuals must be able to perform the essential duties of the
position with or without accommodation. A qualified person with a
disability may request a modifications or adjustment to the jobor
work environment to meet the physical requirements of the position.
The Salvation Army will attempt to satisfy requests if the
accommodation needed is reasonable and no undue hardship would
result.WORKING CONDITIONS:It is important for the case worker to be
highly motivated, and a self-starter. Most work will be done in the
community, with some desk work. Business casual attire during
office and client visits. May need to wear business attire for
certain functions. Attendance in trainings and meetings is
required.MISCELLANEOUS:The information in this job description
indicates the general nature and level of work performed by an
employee in this classification. It is not to be interpreted as a
comprehensive inventory, or all duties, responsibilities, and
qualifications of employees assigned to this job. Management has
the right to add to, revise, or delete information in this
description. Reasonable accommodations will be made to enable
qualified individuals with disabilities to perform the essential
functions of this position. Employees will be required to follow
any other job-related instructions and to perform any other
job-related duties requested by management. This document does not
create an employment contract, implied or otherwise, other than "at
will" employment
relationship.QualificationsEducationRequiredBachelors or better in
Social WorkLicenses & CertificationsRequiredDriver's
LicenseExperienceRequired2 years: Bachelor of Arts in Social Work
preferred or related field and/or minimum of 2-3 year of Case
Management experience. Minimum one year of experience working with
low-income and/or homeless families. Knowledge of the unique issues
of homelessness. Ability to work with diverse populations in a
trauma informed, sensitive and non-judgmental manner. Basic
understanding of mental health disorders. Proficient in Microsoft
Windows and use of Word, Excel, and PowerPoint.Equal Opportunity
Employer/Protected Veterans/Individuals with DisabilitiesThe
contractor will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. However, employees who have access to the
compensation information of other employees or applicants as a part
of their essential job functions cannot disclose the pay of other
employees or applicants to individuals who do not otherwise have
access to compensation information, unless the disclosure is (a) in
response to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: The Salvation Army, Hayward , PATHWAY OF HOPE CASE MANAGER - FULL TIME - HAYWARD, CA, Executive , Hayward, California
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