Customer Service Representative

Company: XPO Logistics
Location: Hayward
Posted on: May 8, 2022

Job Description:

Solutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. Continue to Grow with XPO. At XPO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make XPOa great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward. Top Wage Starting Rate with 2 yrs experience: $25.13 Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including extended health benefits (medical, dental and vision), 401K, life insurance, disability and more As the Customer Service Representative, you will provide professional customer service to both internal and external customers, as well as collaborate with customers and shop personnel to resolve issues. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.What you'll do on a typical day:

• Recognize and resolve documentation errors
• Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
• Ordering parts and receiving parts, processing vendor work invoices, and preforming weekly parts cycle counts.
• Keeping parts inventory stocked.
• Uploading technicians service work sheets.What you need to succeed at XPO:At a minimum, you'll need:
  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Availability to work a variety of shifts, including days, evenings, nights and weekendsIt'd be great if you also have:
    • Transportation experience
    • Excellent verbal and written communication skillsThis job requires the ability to:
      • Walk and/or stand for extended periods of time on a loading dock that is not climate-controlled and may be slipperyBe part of something big. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
        The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
        Review XPO's candidate privacy statement here.
        
        

Keywords: XPO Logistics, Hayward , Customer Service Representative, Hospitality & Tourism , Hayward, California