Customer Service/Order Desk - Growing
Location: Hayward
Posted on: February 25, 2021
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Job Description:
CORE DUTIES AND RESPONSIBILITIES:
? Knowledge of similar order entry / order management system will
be helpful to be successful in this position
? Provide outstanding customer service support to the sales teams
and Account Execs
? Entering sales orders and preparing blanket orders
? Ability to quickly understand which customers have ?custom?
orders
? Effective follow-up and follow through directly with customers
and account execs as needed
? Professional and effective interaction with Finance regarding AP;
AR; Billing and Inventory
? Scanning/Faxing Documents
? Follow-up on operational issues
? Assists in solving inter-company and vendor accounting
issues.
SKILLS AND EXPERIENCE
? Strong PC skills (Excel and Word)
? Excellent communication skills, both oral and written
? Very strong organizational skills, ability to multi-task,
attention to detail
? Ability to work effectively in high-paced work environment and
able to manage tight deadlines with professionalism and highest
levels of customer service
? Professional demeanor under time constraints; ability to work
effectively as part of a team.
? Minimum 3 years customer service experience supporting fast paced
sales teams We are an equal employment opportunity employer and
will consider all qualified candidates without regard to disability
or protected veteran status.
Keywords: , Hayward , Customer Service/Order Desk - Growing, IT / Software / Systems , Hayward, California
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