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Web Production Support Infrastructure Engineer

Company: Wells Fargo Bank
Location: Hayward
Posted on: April 25, 2021

Job Description:

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as ?Personal Cell? or ?Cellular? in the contact information of your application.At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.The Digital Technology and Innovation group supports the Corporate Strategy, Digital Platform & Innovation Business. Together they work closely to continue evolving Wells Fargo?s digital platforms and enhance integration of the innovation pipeline into our customer-facing capabilities.This position is for third-level production support of Wells Fargo web sites and e-commerce applications. This includes both Linux and Windows operating systems with Tomcat and WebLogic application servers as well as Apache and IIS web servers.Prior experience supporting middleware / application layer for high-availability, high-demand web sites is required, as well as prior experience working with BIG-IP F5 for load balancing / traffic management / clustering.This Infrastructure Engineer is responsible for deploying code, implementing new infrastructure and new technologies, developing alerting and alarming solutions, and 24x7 production environment monitoring and support to ensure optimum performance, availability, and security of the front-end and middleware environment. Advanced system administration tools will be utilized. Additional responsibilities include:* Advanced application support for the resolution of highly complex technical problems* Directing large-scale projects and application implementations from proof of concept through testing and installation.* Statistics gathering and analysis to assist architecture engineering and development teams in determining capacity planning requirements to support projected transaction volumes, response times, and system availability targets* Collaborating with enterprise partners on issues and initiatives that impact the infrastructure* Provide training and direction to less experienced web support engineers and staffSelected candidate will be required to work within the following Wells Fargo location: 3440 Walnut Avenue, Fremont CA or 1525 W. W. T. Harris Blvd, Charlotte, NC. Relocation assistance is not available for this position.Required Qualifications* 5+ years of systems analysis experience, systems programming experience or combination of both* 5+ years of Linux experience* 5+ years of UNIX experience* 4+ years of application production support experience* 2+ years of F5 LTM experienceDesired Qualifications* Knowledge of design methodology, Infrastructure operations support or engineering* 2+ years of experience with Agile, Kanban, or Lean methodology* 3+ years of web applications experience* 5+ years of Weblogic experience* 5+ years of Apache experience* Knowledge and understanding of AppDynamics* 2+ years of Splunk experience* 5+ years of Solaris experience* 2+ years of Web Services experience* 3+ years of technical documentation and publication experience* 2+ years of Perl or Shell experience* 2+ years of leadership experience in a production environment* Strong communication skills and ability to articulate complex material to a diverse audience* Experience troubleshooting environments across the entire architecture (i.e. applications to infrastructure)Other Desired Qualifications* 5+ years of Tomcat implementation experience* Experience with Apache Storm* Experience with Apache Zookeeper* Experience with Apache Kafka* Knowledge/exposure with Mongo DB and/or Apache Cassandra* Kowledge/exposure to Redis (cache and message broker)* Exposure to Windows Servers* Experience with Ansible/automation* Web application installations, upgrades, and deployment experience* Experience with servers or systems that support/host web applications* Advanced scripting skills specifically around automation, log rotation, data collection, error collection and alertingJob Expectations* Ability to work on call as assigned* Ability to work additional hours as needed* Flexibility to work in a 24/7 environmentStreet AddressNC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NCCA-Fremont: 3440 Walnut Ave Bldg A - Fremont, CADisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Benefits SummaryBenefitsVisit https://www.wellsfargo.com/about/careers/benefits--for benefits information.

Keywords: Wells Fargo Bank, Hayward , Web Production Support Infrastructure Engineer, IT / Software / Systems , Hayward, California

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