Remote Information Technology Telephony Administrator

Company: VirtualVocations
Location: Hayward
Posted on: November 18, 2022

Job Description:

A developer of business solutions and payment processing software is in need of a Remote Information Technology Telephony Administrator.

Candidates will be responsible for the following:
Supporting end-users experiencing IT-related problems
Driving high levels of end-user satisfaction
Recording, categorizing and prioritizing requests
Qualifications for this position include:

Minimum of 2-3 years of technical experience preferred
knowledge of computer software applications, operating systems, telephony systems and hardware
Knowledge and/or experience in networking topologies and VOIP protocols, telephony hardware
Experience preferred with call center messaging, including email and chat preferred

Keywords: VirtualVocations, Hayward , Remote Information Technology Telephony Administrator, IT / Software / Systems , Hayward, California

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