SAP Program Manager
Company: Wipro Technologies
Location: Hayward
Posted on: January 25, 2023
Job Description:
Role PurposeThe role incumbent is responsible for the successful
execution ofa low to medium complexity program & its
profitability.It is arole requiring understanding of the individual
program and how itinteracts with other programs. The Program
Manager is also responsiblefor customer satisfaction and to some
extent to the commercial growthwithin the account. DoFinancial:
- Is responsible for Gross margin achievement for theProgram
- Is responsible for bonus received or penalty paid from/to
thecustomers
- Adheres to project cash flow schedule
- Responsible for reducing value at risk (VaR) ($,
days)Offering/competency:
- Is responsible for increasing project effort charged to
domainexperts
- Formulates an appropriately structured Governance framework
forthe account in which he/she is the sole Program manager. Else
works asper the governance framework defined by the Program
Director
- Creates a clearly defined and documented escalation mechanism
inplace
- Ensures governance ties in with Scope/Change
ManagementDelivery/Customer satisfaction
- Leads and owns the Program
Delivery(schedule/risk/issues/changes/dependencies)
- Helps establish the required execution and project
methodologiessynergizing customer and Wipro methodologies
- for meeting Program Quality-Cost-Delivery schedule
- Manages operational parameters of the program as signed off
(ppc, offshore- onsite mix, utilization, bulge)
- Handles customer escalations
- Responsible for meeting release compliances"People
- Leads planning workshops and program steering committee
meetings
- Develops and mentors project managers and PMO for
exceptionalperformance from team members to improve
performance
- Manages & Controls employee attrition rate
- Ensures that eligible employee are released for rotation"
- "Managing Customer Relationship and Scope Management
- Ensures that requirements document is comprehensive with
clearlyoutlined scope boundary, non-functional requirements are
capturedquantitatively.
- Develops a common understanding and sign-off on requirements
bythe business users.
- Uses the right kind of requirement management tools to
ensurecorrect understanding and scope idenfications
- Provides wire-frames depicting user interface to give good
viewof the navigation"
- "Brand Building Initiatives
- Participates in initiatives which help in building Wipro
Brandand developing progressive delivery. " SAP Activate
Methodology
Keywords: Wipro Technologies, Hayward , SAP Program Manager, IT / Software / Systems , Hayward, California
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