Security Architect (SOCC)

Company: Akamai Technologies
Location: Campbell
Posted on: January 8, 2026

Job Description:

Our Team strives to be the most trusted support services partner and to keep our customers online businesses up and running. We utilize tools, process and knowledge to diagnose and resolve product, platform, and customer issues. We deliver managed services for media and security to proactively maintain quality and protect our customers online presence. As Security Architect in the SOCC, youll engage in critical network and attack-related events for our customers. As frontline defense, you will own our central alerting system, detecting and mitigating the impact of attacks. In this expeditious environment, your exceptional support to customers impacts the future of them and Akamai. As a Security Architect, you will be responsible for: • Engaging in mitigation techniques to prevent vector attacks • Performing advanced packet analysis to identify attacks and threats to our network • Managing and documenting technical issues, responses and requests to ensure information is recorded and updated • Providing support to customers to remedy and resolve network and connectivity issues • Communicating with customers regarding challenges and providing updates and results on your mitigation and analysis Do what you love To be successful in this role you will: • Have 2 years of relevant experience and a Bachelors degree in Computer Science, Engineering, Management Information Systems, another related field or its equivalent. • Demonstrate knowledge of how the internet works, including, DNS. HTTP, Suite of IP Protocols • Show excellent verbal and written communication skills and be able to update internal documentation • Have passion and ability to learn new tools and technologies and problem solve • Show knowledge of common OWASP top 10 and how they relate to internet services compromise or attacks • Demonstrate excellent collaboration and team working skills Work in a way that works for you FlexBase, Akamais Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: • Your health • Your finances • Your family • Your time at work • Your time pursuing other endeavors

Keywords: Akamai Technologies, Hayward , Security Architect (SOCC), IT / Software / Systems , Campbell, California