Macy's Asset Protection / Loss Prevention Security Guard, Full Time: Southland, CA

Company: Macy's
Location: Hayward
Posted on: October 18, 2020

Job Description:

Job Overview :

The Security Guard's primary responsibility is to deter theft, communicate suspicious activity to the Asset Protection/Loss Prevention Department, maintain a safe business environment, and provide strong customer service.  The Security Guard is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store. Performs other duties as assigned.   The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here .   Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.  Details on Macy's schedule options are available during the interview process.   Essential Functions: Successfully complete all Asset Protection/Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law

Monitor high shortage areas such as receiving and jewelry as needed; may perform audit functions

Use two-way communication devices to maintain contact with Store Detectives to ensure store safety

Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection/Loss Prevention Manager

Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence

Regular, dependable attendance and punctuality

Qualifications:   Education/Experience: High School Diploma or equivalent.

Some college is  desirable.

Completion of Store Agent Training  program required upon assignment to position.

Communication Skills: Effective written and verbal skills, ability to interpret  instructional documents such as safety  rules, operating and maintenance instructions, and  procedure manuals.

Excellent written and verbal  communication skills.

Physical Demands:   This position involves regular walking, standing, h earing, and talking.

Extended periods of sitting are  also involved.

Some kneeling, stooping, crouching, or  crawling may be involved.

Involves moving and/or  lifting at least 30 lbs.

Specific vision abilities include  close vision, distance vision, color vision, peripheral  vision, depth perception, and the ability to adjust  focus.

Ability to use restraints in an apprehension.

Ability to sustain long periods of time enclosed in  surveillance areas.

Involves close vision, color vision,  depth perception, and focus adjustment.

Other Skills:     Must be able to operate cameras and other  surveillance equipment.

Ability to think and act clearly  in possible stressful and hostile situations.

Ability to  collaborate and function as a member of a team.

Must possess a strong sense of urgency.

Should be  comfortable with the use of computers and frequent  use of RF equipment.

Work Hours:    Flexible with scheduling and available to work retail  hours, which may include day, evening, weekends,  and/or holidays.

This job overview is not all inclusive.  In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.  Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.  Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with  SFPC Art. 49  and  LA MC ch.XVIII Art. 9 .

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