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Funeral Support Supervisor

Company: NorthStar Memorial Group
Location: Hayward
Posted on: April 27, 2021

Job Description:

Your dream job awaits you at Chapel of the Chimes Funeral Home in Hayward, CA! If you are exhausted of going to work at a job with no opportunity for advancement or are not being paid what you deserve, this opportunity is for you! At Chapel of the Chimes Funeral Home, Passion is what drives us to treat every family we serve as if they were our own, & that includes our Chapel of the Chimes family. We offer competitive pay, 401K, Health/Dental insurance, paid vacations, and a positive environment. We've made it our life's work to take care of others - and that starts with our employees. Work and life: balanced. Ideas and innovation: invited. Employment here is designed to transcend expectations. We pride ourselves on providing careers that reward your passion for impacting the lives of others with the culture, benefits & work/life balance to change yours. We are seeking a Funeral Support Supervisor for Chapel of the Chimes Funeral Home in Hayward, CA. The Funeral Support Supervisor will be providing a source of support, guidance, and direction to Staff Associates as they care for families before, during and after the loss of a loved one. The Funeral Support Supervisor is responsible for aiding location management by assisting in tasks as needed to ensure clients and guests are satisfied with their memorial services. This position in some cases manages all phases of the funeral arrangement including the removal of the deceased, selecting and setting up funeral services to final disposition. ResponsibilitiesAs a Funeral Support Supervisor, you'll be responsible for hiring, training, and leading our team of Staff Associates to ensure that we are providing excellent service both externally and internally. You'll monitor daily service and staffing schedules to ensure proper coverage and contact Staff Associates to schedule work shifts. Additionally you'll work closely with our Chapel Location Manager to develop goals, ensure compliance and promote exceptional customer service. Responsibilities will also include assisting funeral directors with events held on site, including services and arrangement conferences and assisting with removals as needed.Job Requirements:

A successful candidate will bring the following to the role:

  • 1+ years of experience in Funeral profession/industry
  • 1 year of experience in customer service or administrative role PI

Keywords: NorthStar Memorial Group, Hayward , Funeral Support Supervisor, Other , Hayward, California

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