Patient Registration Coordinator
Company: Option Care Enterprises, Inc
Location: Hayward
Posted on: March 16, 2023
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Job Description:
Extraordinary Care. Extraordinary Careers.With the nation's
largest home infusion provider, there is no limit to the growth of
your career.Option Care Health, Inc. is the largest independent
home and alternate site infusion services provider in the United
States. With over 6,000 team members including 2,900 clinicians, we
work compassionately to elevate standards of care for patients with
acute and chronic conditions in all 50 states. Through our clinical
leadership, expertise and national scale, Option Care Health is
re-imagining the infusion care experience for patients, customers
and employees.At Option Care Health we recognize that part of being
extraordinary is supporting and building a workforce that is as
diverse as the patients and communities we serve. Join a company
that is taking action to develop a culture that is more inclusive,
respectful, engaging and rewarding for all team members. We are
committed to hiring, developing, and retaining a diverse
workforce.COVID-19 Vaccine Requirements:As a leading healthcare
provider, we have an undeniable responsibility to protect the
health and safety of our patients, customers and team
members.Option Care Health requires that all employees be fully
vaccinated against the COVID-19 virus. If you are offered and
accept a position, your employment will be contingent upon proof of
vaccination, or approved medical or religious accommodation. Proof
of vaccination will be required during the onboarding process;
application for medical or religious accommodations will be
required to be submitted within 5 business days of start date. If
medical and/or religious accommodation requests are denied, you
must take steps to be fully vaccinated, or your employment will be
terminated.Job Description Summary:Hiring Range from $17.50hr+The
Patient Registration Coordinator is a key role in the transition of
a patient coming onto Option Care services. Patient Registration
Coordinators are responsible for coordinating transition services
with internal and external partners to ensure the accuracy and
completeness of all required documentation is of the highest
quality while providing exceptional customer service. Patient
Registration are responsible for proactively building strong
relationships with referral sources, account managers, care
transition coordinators and internal nursing, pharmacy and revenue
cycle team members.Job Description: Job Responsibilities (listed in
order of importance and/or time spent)Interacts with external
service providers and the Option Care Commercial Team to transition
new patients onto service with Option Care. Coordinates the
onboarding of referrals between different functional areas within
Option Care including Pharmacy, Nursing, Warehouse and Revenue
Cycle.Proactively maintains and grows relationships with referral
sources and serves as a key point of contact and representative of
Option Care. Attend meetings with key accounts as
needed.Communicates frequently with the Commercial team to provide
updates on patient referral status and resolve any related
issues.Responsible for collecting, reviewing and completing
applicable care transition documents. Participates with any data
collection required.Maintains confidentiality of patient and
proprietary information and observes legal guidelines for
safeguarding the confidentiality of patient and proprietary Option
Care information.Accountable for setting new patients up on
autopay, discussing copay assistance plans and foundation
assistance plans and transferring patients to patient pay team if
applicable to discuss FAA and other payment options. Supervisory
ResponsibilitiesDoes this position have supervisory
responsibilities?(i.e. hiring, recommending/approving promotions
and pay increases, scheduling, performance reviews, discipline,
etc.)No XYes Basic Education and/or Experience RequirementsHigh
School Diploma with 1 year of customer service/account management
experience or patient registration/revenue cycle management
experience OR an Associate's Degree, LPN or Pharm Tech
license.Basic Qualifications Experience establishing and
maintaining relationships with individuals at all levels of the
organization.Experience providing customer service to internal and
external customers, including meeting quality standards of services
and evaluation of customer satisfaction.Basic PC skills including
email, Microsoft Word, Excel and PowerPoint.Experience in
identifying operational issues and recommending process
improvements.Strong organization and planning skills.Travel
Requirements: (if required)N/APreferred Qualifications & Interests
(PQIs)LPN, RD or Pharm Tech licensure and/or experiencePrevious
Infusion Medical Billing/Collections or Intake/Admissions
Experience.This job description is to be used as a guide for
accomplishing Company and department objectives, and only covers
the primary functions and responsibilities of the position. It is
in no way to be construed as an all-encompassing list of duties.
Due to some state pay transparency laws, below is the minimum pay
for the position:Salary to be determined by the applicant's
education, experience, knowledge, skills, and abilities, as well as
internal equity and alignment with market data.Minimum pay is
$21.27+Benefits:-401k-Dental Insurance-Disability Insurance-Health
Insurance-Life Insurance-Paid Time off-Vision InsuranceOption Care
Health subscribes to a policy of equal employment opportunity,
making employment available without regard to race, color,
religion, national origin, citizenship status according to the
Immigration Reform and Control Act of 1986, sex, sexual
orientation, gender identity, age, disability, veteran status, or
genetic information.
Keywords: Option Care Enterprises, Inc, Hayward , Patient Registration Coordinator, Other , Hayward, California
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