Director, Product Marketing
Company: eGain Corporation
Location: Cupertino
Posted on: January 13, 2026
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Job Description:
For more than 20 years, eGain has been a trusted leader in
Knowledge Management, helping organizations transform how they
capture, manage, and deliver knowledge. Today, we’re at the
forefront of the AI revolution, pioneering the next generation of
AI-powered Knowledge Management solutions. Check out the eGain
Solve 25 videos to see inspiring customer presentations and thought
leadership showcasing how leading organizations are transforming
their customer experience with AI-powered knowledge automation. Our
solutions empower some of the world’s leading organizations across
banking and financial services, insurance, healthcare, government,
retail, and manufacturing sectors. As we continue to scale and
innovate, we’re looking for exceptional talent to join us on this
exciting journey. The Opportunity We’re seeking an experienced
Director, Product Marketing who thrives in a dynamic, high-growth
environment. In this role, you’ll be a key driver of our market
expansion, working cross-functionally to position eGain’s
AI-powered solutions in front of enterprise decision-makers and
accelerate our growth trajectory. This is a rare opportunity to
make a significant impact at a company that’s both established and
rapidly evolving – leading the AI revolution in Knowledge
Management. What You’ll Do • Drive Market Strategy: Develop and
execute go-to-market strategies that showcase eGain’s unique value
proposition in the AI-powered Knowledge Management space • Create
Compelling Content: Develop high-impact content for outbound
campaigns, events, webinars, case studies, and thought leadership
initiatives • Shape Our Digital Presence: Lead website messaging,
content strategy, and online positioning to drive demand and
engagement • Enable Sales Success: Create compelling sales
enablement materials, presentations, and tools that help our team
win deals and expand customer relationships • Be the Voice of the
Market: Conduct competitive analysis, gather market insights, and
translate customer needs into compelling product narratives •
Launch with Impact: Plan and execute product launches that generate
buzz and drive adoption What You Bring • 7-10 years of software
product marketing experience, with a strong track record in
Enterprise SaaS environments • Scale-up expertise: You’ve been part
of a company’s growth journey, ideally taking a $100M company to
$500M and beyond • Full-spectrum product marketing skills: You’ve
done it all – from sales enablement to digital marketing to event
execution – and know what works • A growth mindset: You’re
constantly experimenting with new tools, channels, and approaches.
You know how to test fast, learn quickly, and scale what works •
Strategic thinking meets hands-on execution: You can develop the
strategy and roll up your sleeves to get it done • Exceptional
communication skills: You can distill complex technical concepts
into clear, compelling messages that resonate with executives and
practitioners alike • Data-driven approach: You use metrics and
insights to guide decisions and continuously optimize performance
Why eGain? • Be part of a company that’s leading the AI
transformation in Knowledge Management • Work with industry-leading
clients solving complex, meaningful challenges • Join a team that
values innovation, learning, and continuous improvement • Make a
tangible impact on company growth and market position
Keywords: eGain Corporation, Hayward , Director, Product Marketing, PR / Public Relations , Cupertino, California
