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Company: Ultimate
Location: Hayward
Posted on: January 10, 2022

Job Description:

The Dispatcher will maintain the Service Technicians daily schedules and dispatch the technicians as service calls are required. This position will schedule return service calls with customers when parts are in and maintain the schedules for service technicians.Hourly Rate: $23 to $26/hourLocation: Hayward, CAWork Hours: 8am to 5pm, M-F-- -Duties and Responsibilities Receive any incoming customer service calls. Stay in constant contact customers for PM Schedules and Service Repair.Reviews, prioritizes, and distributes all service requests daily and ensures all scheduled maintenance is performed on time.Opens, monitors, and closes all work orders and reports any delays in completing jobs to the Service Manager daily.Assigns jobs based on the technician's skills, available parts, and their location in relation to the job.-- - Efficiently routes service technicians to control operating expenses.Checks with the technician after each job to see if they received the customer's signature, has the PO if needed, and recorded the correct model #, serial # and hour meter reading.Required Skills/Abilities:Excellent verbal and written communication skills.Strong organizational skills to prepare and assign routes.Strong leadership skills to ensure technician compliance with direction and assignments.Basic understanding of geographical area and mapping programs to facilitate efficient routing.Please send resumes to Talent Acquisition Manager - Denise Mutuc at dmutuc@We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Ultimate, Hayward , Dispatcher, Professions , Hayward, California

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