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Sr. IT User Services Support Analyst - General IT Support (Part time)

Company: Genuent
Location: Hayward
Posted on: May 10, 2022

Job Description:

Sr. IT User Services Support Analyst - General IT Support - PART TIME - Hayward, CA. Genuent is Hiring a PART TIME Sr. IT User Services Support Analyst - General IT Support for a premiere client based in Hayward, CA. If you're a match or know anyone that may be interested, please apply or contact Kaye Actub, ractub@genuent.com or phone 832-703-0736.Seasoned individual to provide L1/L2 computer support (desktop/laptop/tablet/mobile devices) to staff and management. Duties to include but not limited to: - Troubleshooting/diagnosing and resolving computer and related hardware problems via service request system. Work directly with customers to repair / resolve both hardware and software support needs. - Stage and deploy new hardware to customer; remove and stage old hardware for recycle. Complete all documentation regarding both new and old computers and peripherals Additionally, individual should possess knowledge and skills to perform basic networking support and installation as needed. Understanding of Windows AD (Active Directory) structure, functionality and basic support. The individual will work directly with Client IT staff and augment other activities brought forth by the staff as needed.

Keywords: Genuent, Hayward , Sr. IT User Services Support Analyst - General IT Support (Part time), Professions , Hayward, California

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