Fitness Equipment Technician
Company: Flagship Management
Posted on: May 17, 2022
Job DescriptionSalary: $21-$25 per hourFitness Equipment
TechnicianFlagship Management, LLCStatus: Full-timeClassification:
Non-ExemptReport to: FSMDirect reports: 0 About Flagship:Flagship
Management offers a turnkey solution designed to manage physical
therapy, medical and luxury fitness, and biomedical equipment
through the unit life cycle: equipment sales, world-class delivery
and installation, preventative maintenance, electrical safety
inspections, calibrations, field and bench repairs, re-upholstery,
logistical services, and data analytics to enable smarter business
decisions. We sell, service and analyze ‘mission critical',
revenue-generating healthcare capital equipment for physical
therapy and other healthcare companies with a strong emphasis on
rehabilitation equipment. We have established and grown
relationships with many of the industry-leading, nationally
operating physical therapy companies. We deploy a total cost of
ownership methodology by collecting and analyzing data about the
equipment to enable optimal business decisions. We streamline the
service procurement process of our clients by being the
one-stop-shop, single vendor that fulfills the capital equipment
purchasing and maintenance/repair needs of our clients while
providing strong compliance with HIPAA and other regulatory
requirements of our physical therapy clients. We service capital
healthcare equipment for four of the top five physical therapy
companies in the US and have the capability to service equipment
for our clients nationwide. Flagship is a Service Disabled Veteran
Owned Small Business (SDVOSB) and is certified by the Department of
Veteran Affairs through its Center for Verification and Evaluation
(CVE) office. Our social mission is to create jobs for military
veterans to decrease the veteran dependency on the federal
government and mitigate many of the societal problems that plague
the veteran community, and the majority of our service technicians
are US military veterans. We believe that it is the private
sector's civic duty to employ military veterans, invest in their
growth, and to operate in a way that is reflective of the
characteristics of our military. Future generations will only
volunteer to serve in the armed forces if they see their parents
and grandparents playing a productive role in society after
service.Our mission is best captured in our Three Beliefs: 1) We
believe our customers play a critical role in society; 2) We
believe our customers deserve the highest level of service; and 3)
We believe, among all of the competitors in the market, we are most
capable of providing the highest level of service
Position SummaryFitness Equipment Technicians (FET) are responsible
for the installation and repairs of luxury digital fitness
equipment in a variety of residential, commercial and healthcare
facilities. The FET performs operational verification, preventative
maintenance and corrective repair service on customer-owned
equipment to assure it is functioning properly to comply with
- Perform product installation, repairs, and maintenance in a
variety of residential, commercial and healthcare facilities.
- Communicates in a timely and professional manner with customers
to provide technical explanations of equipment functionality and
service equipment to the highest standards.
- Demonstrates the ability to solve basic frontline customer
service issues without assistance from their supervisor.
- Ensure hardware and software of the product is functioning
properly after each service.
- Responsible for accurate reporting and documentation of all
equipment services and inspections using Flagship's proprietary
Field Service Technology.
- Ability to communicate with subject matter experts and Original
Equipment Manufacturers (OEMs) when necessary.
- Develop an understanding of manufacturer standards, spare parts
and routine product repairs.
- High school diploma or equivalent required.
- Must hold a current, valid, and unrestricted driver's
- Must have a safe driving record.
- Basic knowledge of mechanical and electromechanical systems and
the ability to read and follow instructions.
- Ability to establish and maintain effective working
relationships that represent our organization in a professional
- Ability to communicate effectively, both orally and in
- Ability to document repair actions, and submit reports on
- Willing to work flexible hours.
- Well organized with excellent time management skills.
- Fast learner who is comfortable working both independently and
in a team to deliver a solution-based service to customers.
- Willing to travel periodically to support business needs.
- Able to lift and/or push up to 75 pounds with occasional
encounters involving items greater than 75 pounds.
- Able to stand and walk for extended periods of time.
- Able to frequently bend, stoop, twist, climb, crouch/squat,
kneel/crawl, sit, and stand for long periods of time.
Work LocationWork will be accomplished in various residential,
commercial and healthcare facilities. Occasionally work will be on
live electrical wires, switches, and transformers or various
voltage levels, exposing the worker to the possibility of shock,
cuts, bruises, scrapes, and serious burns. Exposure to ionizing and
non-ionizing radiation is possible, employees shall use appropriate
safety procedures and devices as required.Technicians are required
to travel by vehicle on a daily basis anywhere from 1-6 hours on
average, additional travel may be required on occasion. Technicians
may be required to travel by air on occasion for training and work
outside of territory.
Physical RequirementsThe nature of the work requires moderate
physical effort. The medical equipment technician frequently is
required to lift, carry or otherwise, handle, items weighing up to
75 pounds with occasional encounters involving items greater than
75 pounds. Frequent standing, walking, climbing, balancing,
bending, crouching, reaching, kneeling, stooping and working in
cramped and awkward positions for prolonged periods is required.
Frequent travel, inclusive of local driving is required. Must be
able to operate a company vehicle and have a safe location to park
it overnight. METs may be required to drive to jobs that are
several hours away and METs may be required to fly on occasion for
jobs and/or training. Continually required to talk or hear. Must be
able to utilize visual acuity to operate equipment, read technical
information, and/ or use a keyboard.It is the policy of Flagship
Management to provide equal employment opportunities to all
employees and applicants for employment without regard to race,
color, religion, gender identity, sex, sexual orientation, national
origin, age, physical or mental disability, genetic information,
marital status, status as a veteran, military service, or any other
characteristic protected by applicable federal, state, or local
civil rights laws. In addition, Flagship Management will provide
reasonable accommodations for qualified individuals with
disabilities. The above is intended to describe the general content
of and requirements for the performance of this job. It is not to
be construed as an exhaustive statement of duties, responsibilities
or physical requirements. Nothing in this job description restricts
management's right to assign or reassign duties and
responsibilities to this job at any time. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions.To all recruitment agencies: Flagship
Management does not accept agency resumes. Please do not forward
resumes to our jobs alias, Flagship Management employees or any
other organization location. Flagship Management is not responsible
for any fees related to unsolicited resumes.
Keywords: Flagship Management, Hayward , Fitness Equipment Technician, Professions , Hayward, California
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