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Part Sales Representative

Company: GILLIG
Location: Hayward
Posted on: May 5, 2022

Job Description:

Job DescriptionGILLIG LLC is the largest and most dependable manufacturer of Heavy-Duty Transit Buses in North America. Our customers are in all 50 states, and include cities, counties, transit districts, universities and major private fleet operators. We are headquartered in Livermore, CA.*This position is stationed in Hayward, CA*GILLIG offers an excellent compensation and benefits package including 100% company-paid premiums for medical, dental and vision for employees and their families. Other benefits include a unique 401k profit-sharing plan and pension. JOB SUMMARYThe Parts Sales Representative position is responsible for facilitating customer needs and requests in a way that is informative, productive and efficient. Parts Sales Reps will utilize knowledge of the parts, the bus and internal resources to help identify parts needed and to inform the customer. This position manages customer accounts within an assigned territory working with the Regional Sales Managers. He/she will need to exhibit technical knowledge of the customers' buses. The Part Sales Representative reports to Supervisor, Parts Sales. KEY RESPONSIBILITIES

  • Develop good working relationships with customers by:
      • Responding to customer communications in a timely manner - typically same day
      • Researching correct parts with customers & factory
      • Resolving customer complaints and return requests professionally and in a timely matter
      • Following orders through processing to ensure timely shipment
      • Updating customers regarding status of products ordered and backordered
      • Sell parts to meet or exceed established goal
      • Manage, price and respond to customer bid requests
      • Analyze sales mix to Identify opportunities in order increase sales with assigned customers
      • Establish and maintain appropriate files and records for customer purchase orders and contracts
      • Other duties as assignedREQUIREMENTS
        • Bachelor's Degree Business or equivalent experience
        • Minimum 3 years sales experience, and/or vehicle parts experience
        • Must have strong computer skills (Proficient in Excel, creating worksheets, manipulating data & using formulas)
        • Sales experience; experience in opportunity qualification, pre-call planning, call control, account development and time management
        • Excellent written and verbal communication skillsABOUT THE ENVIRONMENT
          • Ability to lift up to 25 lbs.
          • Working environment is primarily indoors (office and production environment), however, at times job may require time spent outdoors
          • Regularly required to sit, stand and walk and occasionally kneel or squat We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor work visa's now or in the future.ABOUT USAfter 130 years, GILLIG holds strong to its family values and focus on its employees and customers. Our motivated and dedicated employees have a passion for quality and customer satisfaction. We are committed to building buses that connect communities, eliminate congestion, and contribute to a greener environment. Our Company pride is exemplified by the thoughtful design and quality craftsmanship present in every GILLIG bus. GILLIG's steadfast focus on quality and unwavering commitment to exceptional customer service sets us apart from our competition. In compliance with the Drug-Free Workplace Act of 1988, GILLIG has a longstanding commitment to provide a safe, quality-oriented and productive work environment consistent with the standards in which the company operates. Drug abuse poses a threat to the health and safety of GILLIG employees and to the security of the company's equipment and facilities. For these reasons, GILLIG is committed to the elimination of drug and alcohol use and abuse in the workplace. All applicants must pass a drug test before beginning work.GILLIG is an equal employment opportunity and affirmative action employer.

Keywords: GILLIG, Hayward , Part Sales Representative, Sales , Hayward, California

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