HIRING IMMEDIATELY: Customer Service Representative
Company: Essential Firm Hiring!
Location: Hayward
Posted on: January 16, 2023
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Job Description:
Primary Role Responsibilities:
The Customer Service Representative will be responsible for
performing all tasks involved with Client Services and Accounts.
This position will involve learning and explaining services and
products on behalf of all of our clientele.
Principal Duties and Responsibilities:
Answers incoming customer inquiries regarding service issues,
product problems, service questions, and general client
concerns
Responsible for maintaining a high level of professionalism with
clients and working to establish a positive rapport with every
interaction
Update customer information in the customer service database during
and after each interaction
Work with the management team to stay updated on product knowledge
and be informed of any changes in company policies
Impact the company's bottom line by problem solving and turning
frustrated clients into repeat customers
Making sure that the customer's experience is a positive one
Keywords: Essential Firm Hiring!, Hayward , HIRING IMMEDIATELY: Customer Service Representative, Sales , Hayward, California
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